Reviews

"Doug was a bright light – he resolved conflicting brand ideas I had been trying to present for my solo consulting firm and made it look easy. I will NEVER forget the feeling I got when he presented the concept of my brand and the duality of “bad ass business bitch but also super friendly and fun to work with”. It was a combination of relief and excitement, the resolution of three and a half years of uncertainty and half-assed attempts on my own. I should have just called Doug in 2020!"

Emily Lewis, ERPIE Advisory

"When we hired Doug Brown we had no idea what we were letting ourselves in for. His quiet demeanor is deceptive in a world where marketing is about noise and hype. Doug does neither. He is highly perceptive and has a keen eye for detail. With a thorough process of discovery and development, Doug brings your brand to life in a way that makes you fall in love with what you do all over again. Key words are: thorough, professional, insightful and definitely 100% on trend! I loved working with Doug and his team, and would recommend him to anyone who wants to take their business to the next level by elevating their brand with impact and relevance."

Barbara Marengo, Beba Botanica

“Hiring Brand Intervention was one of the best decisions we have made as a company. It's one of those services you don't necessarily know you need, until you do it and realize how critically important it is. Doug completely changed how we present our company message to new clients, and really helped us find our unique positioning and voice. His program led us to many breakthroughs as a team, and really re-ignited our excitement for sharing our story with the business community. Without hesitation I would recommend Brand Intervention to any entrepreneur or corporation of any size."

Kevan Matheson, Apollo Shareholder Relations

“Working with Doug was a rejuvenating and galvanizing experience from start to end. Our family business has been around since 1983, and recently transitioned the leadership from first generational to second. A key part of the succession was looking inward to understand our unique identity and position in the community. Enter the Brand Interventionist. He took a 360 degree approach to gain insight on who we are and what we’re known for. From roundtable workshops with key team members, to extensive client feedback and industry comparison, he was able to formulate a unique positioning that truly spoke to our business philosophy and values. The process was fun and engaging and Doug was very professional throughout. We are very grateful for the opportunity to work with Doug and highly recommend his talents to anyone wanting to own their identity.”

Jen and Stewart Story, Story Construction

"When we met Doug we had a big mess of great ideas. Doug was instrumental in organizing our thoughts and intentions into a beautiful brand. We loved how he guided us to find our voice and nail our “elevator pitch”. His process helped us to understand our core values and our “niche” market. Through his exercises we discovered how we view ourselves and how we want our customers to view us. On top of all this, he’s one of the nicest guys you’ll ever meet."

Jami Wood, Niche Grocerant

“I approached Doug to help me develop the brand strategy for TOP HAT, a program to address emerging workplace regulations associated with mental health. I had a vision, but beyond this, there was an incredible amount of detailed work to do on multiple fronts. Through our conversations, Doug extracted the essence of the vision to develop the brand strategy including communications platform, lead magnet, animated video scripts and copy for the website. Through Doug’s incredible network of partners, he also identified a perfect match to design and develop the website. I couldn’t be happier, everything delivered has exceeded my expectations. Doug is an expert listener and had the experience and patience to work with me in ‘lock step’ on this project. What else could you ask for?”

Jeff Robinson, TOP HAT Global

“I really enjoyed the whole process of working with Doug. He knew exactly what needed to be done and gave me confidence from our very first meeting that we were on the right track. While I agonized over every decision (name, logo, colours, tagline), Doug patiently listened to my concerns and helped calm me down every time I felt a burst of anxiety. I’m so happy with how my brand came to life through his creativity and wisdom, and I learned so much from working with him. I highly recommend Doug to other business owners looking for help!”

 Amanda Wright, The Wright Company

“It's been a pleasure working with Brand Intervention and the team Doug assembled around him. And as a room full of architects and designers, we didn’t make it easy on him either. Our firm was in partnership transition and we wanted to stand out from the acronyms of many other practices.  Doug’s investigations led to many valuable insights into our strengths and values, and using these he’s built a brand that speaks both to our unique legacy and our bright future.  He’s highly professional, articulate, engaging – and patient.  We are all very pleased with the outcomes, our new brand identity and energetic focus, and can easily recommend Brand Intervention.”

The Partners, Continuum Architecture

“Doug "Brand" Brown has been instrumental in helping us rethink our company and how we brand ourselves.  He has opened our minds to a more fun and exciting way of presenting our company.  Bottom line, we were entrenched in our habits and they weren't working.  Now after working with Doug we are enjoying our new direction tremendously and we are experiencing better results.  Thank you!” 

Jamie Wilson, Scholars Edge

“In my first meeting with Doug, he blew me away. I came out of that meeting a changed man and instantly said: ‘That was the most impactful meeting of my entire life’. You can quote me on that!”

 Aaron McEwen, McEwen Financial

"After a few failed attempts at doing it ourselves, we reached out for help. Doug and his team took away the pressure and uncertainty. He really listened and had no problem revising things to make it perfect for us. The whole process was exciting and really made our journey to company owners feel real. Starting your own venture can be exhausting at times, so having this helping hand was a breath of fresh air! Thanks Doug and Megan!" 

Jason Minhinnick, Local Drywall

“Doug Brown and Brand Intervention came very highly recommended by business acquaintances.  Having been in business for over 25 years, I had it in mind that things needed to be shaken up a bit but I had no idea where or how to begin the process.  Doug was able to come in with a totally neutral mindset.   After many hours of research and information gathering, Doug provided me with the guidance, clarity and direction I was in such desperate need of.  He also assisted greatly in convincing me to let go of some of my perceptions as well as my tunnel vision.  As a business owner, you get so wrapped up in the day-to-day operations and the thought of change can be a bit frightening and daunting (not to mention expensive).  Working with Doug has been a wonderful, eye-opening experience for me and I am confident that with the changes we are about to implement, we will continue to grow our business for many more years to come.”

Wes Koch, The Victoria Soap Exchange

“It was a great experience to work with Doug during these 7 months. He is knowledgeable and professional and had the right skills to rebuild both our brand and our store. Doug provides a high quality service, and I really appreciate what he did for our store. Highly recommended if you want to rebrand your existing business.”

Ma Lin, Aqua Pacific Pools and Hot Tubs

“Doug’s a good communicator and was very professional in getting to know my business and understand my market. Throughout the process he asked the kind of questions that all small business owners should be asking themselves from time to time.”

Shaun McLeod, S McLeod Custom Homes

“I hired Doug to bring some strength to our brand and that’s what he did. His brand strategy and the resulting marketing recommendations tied everything together: our name, our logo, our history, our values and our strengths. He gave the business a clear and structured path forward – one that made sense to me. He was extremely efficient and easy to work with. Our entire team enjoyed the experience.”

Brad Johnson, Coastal Equestrian Build

“Doug did an amazing job building the brand and visual identity of the Salon. His critical thinking and creative approach left my team with an unforgettable impression. I’m grateful to work with such an excellent advisor. “

Liu Ping, Salon Amici

“Doug has been an excellent person to work with. He has been a great inspiration for my organization and myself. He brings with his ideas a great deal of originality, experience and knowledge.”

Silvia Mangue, Kulea Love

“Doug brings a passion to his work that shows through and he has clearly made a huge difference in our operations. His ideas are always outside the box, brilliant, and unique. It is Doug’s integrity and honesty that drive me to often ask him for advice. It is always a pleasure to work with him.“

Robyn Radcliffe, The Raptors

“Doug spent hours talking to our staff, our customers and other cyclists. He immersed himself in our industry. The resulting rebrand strategy was insightful and perfectly suited to us. Along with his strategy, Doug provided step-by-step plans to make everything happen, and then ensured everything did. His efforts for the success of our store went far beyond the scope of the job. We have gained an advisor and a good friend!“

Song Hu, Fort St Cycle

“I chose to work with Doug as he came highly recommended from colleagues, and he did not disappoint. His sage advice and guidance was instrumental to developing a strategic vision for our business and the tools to roll it out. I'm truly grateful for his expertise.“

Jake Snowden, MobileFirst

“Doug really listened to our team and took the time to get to know us and our values. He dug deep into the details. The resulting strategies he laid out were clear and concise - it was like reading everything we couldn’t seem to articulate ourselves - let alone implement!”

Graham Isenegger, CIBC Wood Gundy/ Blue Heron Advisory Group

“It’s a great experience working with Doug. Going through his brand workshop and branding process has forced all of us to rethink the value we provide and finally ‘sync’ everyone’s goals and company vision together.”

Ray Cao, RT Prime Industries

“Doug has exceeded our expectations with his dedication and commitment to our cause. In a very short time, he has come up with a very clear and structured path for us.”

Reg Rocha, 4 Pillars Debt Specialists

“Doug is one of those rare individuals in our business who is able to combine intense intellectual curiosity about "what's next" with a well-grounded sense of doing business in the real world.”

Tim Williams, Author of “Take a Stand for your Brand”

“Doug provides us with exceptional campaigns that spark conversation and most importantly, drive results. His thoughtful approach to our business challenges leads us in new directions, strategically aligned to see us through our ever-changing industry.”

Courtney Maier, Digital Subscription Sales, Postmedia

“He has a talent for approaching scary business propositions with a reasonable manner, to find solutions in murky waters and to make you enjoy the process.”

William Kellett, Kellett Communications

“Doug has been excellent to work with. He is patient and knowledgeable, and will spend the time to explain his recommendations thoroughly.”

Greg Hawes, Fastrac Print & Mail